Privacy Policy
Osito Engraving
Last Updated: March 11, 2026
Osito Engraving is committed to protecting your privacy and handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how information may be collected, used, and protected when you visit this website.
Information We Collect
We may collect personal information when you voluntarily submit it through the website, including:
- Name
- Email address
- Phone number
- Project details or messages submitted through contact or quote forms
- Images, files, or design materials submitted for engraving inquiries
In addition, limited technical information may be collected automatically when you visit the site, including:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visits
This information helps improve website performance and user experience.
How Your Information Is Used
Information collected through this website may be used to:
- Respond to inquiries or quote requests
- Communicate regarding engraving services or projects
- Review design materials submitted for custom engraving
- Improve website functionality and performance
- Maintain website security and prevent abuse
Personal information is used only for the purposes for which it was collected.
Osito Engraving does not sell, rent, or trade personal information to third parties.
User Submitted Content
If you submit artwork, images, logos, or design files through this website, you confirm that you have the legal right to use and share those materials.
Osito Engraving is not responsible for verifying ownership or copyright of submitted materials and assumes that users have the appropriate permissions for any content provided.
Copyright and Trademark Responsibility
Customers are responsible for ensuring that any designs, logos, artwork, or images submitted for engraving do not violate copyright, trademark, or intellectual property laws.
By submitting materials through this website, you represent that you have permission or legal rights to use the content provided. Osito Engraving assumes no liability for intellectual property violations resulting from customer-submitted materials.
Cookies and Analytics
This website may use cookies and analytics tools provided by Wix or third-party services such as Google Analytics. These tools collect anonymous usage data to help understand how visitors interact with the website. Examples of data collected may include:
- Pages visited
- Time spent on pages
- Referring websites
- General geographic region
You can disable cookies through your browser settings if you prefer.
Third-Party Services
This website is hosted on the Wix platform and may use integrated services that assist with website functionality, analytics, and security.
These providers may process limited technical data required to operate the website.
Osito Engraving does not control how third-party platforms manage their internal data practices.
Data Protection
Reasonable administrative and technical safeguards are used to protect personal information submitted through the website. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
Personal information submitted through the website is retained only for as long as necessary to respond to inquiries, provide services, or comply with applicable legal obligations.
Your Rights
Under Canadian privacy laws, you may request:
- Access to the personal information we hold about you
- Correction of inaccurate information
- Removal of your information where appropriate
Requests can be made by contacting us directly.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
Osito Engraving
Edmonton, Alberta, Canada
Email: rod@ositoengraving.com